About the Course
This course is to equip participants with effective & efficient skills and knowledge in training system planning and implementation, which includes the process flow [what, who, when, why and how] of tasks in a training organization.
Learning Outcomes:
LO1 Analyse required documentation processes, administration policies and procedures
LO2 Design templates to maintain necessary records as evidence to show how specific requirements are met
LO3 Implement documentation processes and administration procedures in accordance with stipulated requirements
LO4 Create systematic and secure system to manage and store confidential documents
LO5 Evaluate the required documentation processes and administration procedures outcomes
Full Fee: $995 (subjected to 9% GST)
Grant amount for Company Sponsored Singapore Citizens and Permanent Residents: $696.50 per pax
Nett Fee Payable: $388.05 per pax
Absentee payroll funding & SFEC eligible
Entry requirements
• 18 years and above, with minimum 3 months of working experience.
• Possess minimally a ‘N’ Level and/or listen, speak, read, and write English at a proficiency level equivalent to Employability Skills System Workplace Literacy (WPL) Level 5.
• Use numeracy skills equivalent to the Employability Skills System Workplace Numeracy (WPN) Level 5.
• Possess basic computer literacy, including navigating a personal computer operating system and internet skills.
Funding period for (Synchronous e-learning) till 7 Nov 2026
Your Instructor
Stephanie Tan, Roland Ang
Stephanie Tan is an experienced WSQ trainer and adult educator with strong expertise in curriculum design, training delivery, assessment, and SkillsFuture Singapore training requirements. She is known for her learner-centred facilitation style, practical industry examples, and ability to help adult learners apply skills confidently in workplace settings. Her training approach combines professionalism, empathy, and structured guidance to support meaningful learning outcomes.
Roland Ang is a seasoned Master Trainer, mentor, coach, and transformational learning consultant with strong experience in leadership development, business mentoring, media production, wellness, ESG sustainability, and workforce capability building. As a Master Trainer with Zing Quotient, he helps individuals, SMEs, corporate teams, and community leaders develop practical competencies, strategic thinking, and human-centred leadership skills.

